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Cable Television Service Complaint
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The City has an ordinance that allows cable television providers to use rights-of-way to provide their service to residents. The ordinance addresses requirements for how right-of-way and easements are used and restored as well as some customer service standards. If you have a cable television service issue and have not been able to resolve it successfully with the cable provider by calling 1-888-438-2427, the City's Cable Coordinator may be able to help you reach a resolution. The following information is used by the Cable Coordinator to investigate the nature of the complaint and determine if there is a potential code issue.
Are you currently a cable service customer?
Please provide your name.
Please provide your home telephone number.
If applicable, please provide an alternate phone at which the cable coordinator could reach you with any follow-up questions during the work day.
If there is not a daytime phone number at which the Cable Coordinator can reach you with follow-up questions, please provide an e-mail address at which you could be contacted.
Please provide your street address.
Please provide your city.
Please provide your zip code.
What is the general nature of your complaint?
Cable Service Rate or Cost
Unburied Cable/ Property Issue
Please provide specific details regarding your concern.
* indicates required fields.
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