The City has an ordinance that allows cable television providers to use rights-of-way to provide their service to residents. The ordinance addresses requirements for how right-of-way and easements are used and restored as well as some customer service standards. If you have a cable television service issue and have not been able to resolve it successfully with the cable provider by calling 1-888-438-2427, the City's Cable Coordinator may be able to help you reach a resolution. The following information is used by the Cable Coordinator to investigate the nature of the complaint and determine if there is a potential code issue.

Are you currently a cable service customer?*

Yes

No

Please provide your name.*

Please provide your home telephone number.*

If applicable, please provide an alternate phone at which the cable coordinator could reach you with any follow-up questions during the work day.

If there is not a daytime phone number at which the Cable Coordinator can reach you with follow-up questions, please provide an e-mail address at which you could be contacted.

Please provide your street address.*

Please provide your city.*

Apple Valley Farmington Rosemount

Please provide your zip code.*

55124 55024 55068

What is the general nature of your complaint?*

Cable Service Rate or Cost Technical Problem Customer Service Unburied Cable/ Property Issue

Billing Issue Programming Concern General Inquiry Other

Please provide specific details regarding your concern.*